Information we collect
We collect information you provide when ordering or contacting us, including your name, contact details, delivery address, order information and the audio, images or wording needed to create your personalized product.
Your information matters
How Same Feelings collects, uses and protects information when you visit our store or place an order.
We collect information you provide when ordering or contacting us, including your name, contact details, delivery address, order information and the audio, images or wording needed to create your personalized product.
We use your information to process and deliver orders, create your personalized artwork, provide support, prevent fraud and meet our legal obligations. We only use marketing information where permitted.
We share information only with service providers needed to operate our store, payments, production and delivery. Personal uploads are handled for order fulfilment and are not sold.
You may ask to access, correct or delete eligible personal information, or object to certain uses. Contact us with your request. You may also raise data-protection concerns with the UK Information Commissioner’s Office.